Why companies actually respond to our letters
Written by experts who know UK consumer law inside-out
Uses the exact language that makes companies take notice
References the right regulations to back up your claim
Delivered in a format they can't ignore
Common Complaints We Solve
Select your issue to get started immediately.
When they won't give your money back.
For rude staff or incompetence.
When they're ghosting you.
Escalate when they won't listen.
They didn't do what they promised.
Banks, lenders, and insurers.
Product defects or broken items.
Late, lost, or wrong deliveries.
Overcharging or wrong charges.
Can't cancel or hidden fees.
GDPR violations or data breaches.
Dangerous products or safety issues.
Any other issue not listed above.
Real Results from Real People
See how Complaint Monkey helped UK consumers get the outcomes they deserved.
"I'd been fighting with my broadband provider for 3 months. Used Complaint Monkey's letter and got my refund within 5 days. Absolutely brilliant!"
Sarah M.
Manchester
5 days
to resolution
"The airline damaged my luggage and kept fobbing me off. This letter got straight to the point and they paid up immediately. Worth every penny."
James T.
London
3 days
to resolution
"My bank charged me unfair overdraft fees. I sent the letter and they not only refunded the charges but apologized. Game changer!"
Emma R.
Birmingham
7 days
to resolution
How It Works
Get your professional complaint letter in minutes.
Fill in a simple form about your complaint. Takes 2-3 minutes.
Our AI generates a professional, legally-backed complaint letter instantly.
Download your letter and send it. Most customers see results within 7 days.